As the extreme cold continues, and we near record low temperatures later this week, UGI urges everyone to stay safe and be prepared for potential cold-weather impacts.
UGI’s cold-weather safety tips include:
- Keep warm indoors by dressing in layers and using blankets.
- Clear snow and ice from meters and vents by hand or with a broom.
- Allow faucets to drip slightly to prevent freezing pipes, and open cabinet doors to warm exposed pipes.
- Charge your devices, check your emergency supplies, and have flashlights and batteries on hand in case of a power outage.
- Never use a gas-powered range or oven to heat a home.
- If using portable heaters, follow the manufacturer’s safety instructions including plugging the heater directly into a wall outlet, not an extension cord or power strip. Also, keep portable heaters away from flammable items.
- Install a carbon monoxide detector on each floor of your home and regularly replace the batteries.
- Consider installing natural gas detectors as an extra layer of safety.
UGI is also aware of scammers using the extreme cold conditions as an opportunity to take advantage of utility customers nationwide. This includes text messages and emails from scammers impersonating a utility and falsely claiming there will be scheduled rolling power outages. The scam messages contain fraudulent links. UGI reminds customers to always rely on UGI.com for information or call 800-276-2722 to speak directly to UGI.
UGI crews are prepared to respond to any service interruptions. Please report outages or other service issues by calling UGI at 800-276-2722. Always stay away from downed wires. If you smell the rotten egg odor added to natural gas, evacuate immediately and get at least the length of a football field away before calling UGI or 911.
