Before home heating season is here, UGI is reminding eligible natural gas and electric customers to apply for federal Low Income Home Energy Assistance Program (LIHEAP) funds to help cover costs. Applications will be accepted by the Pennsylvania Department of Human Services beginning November 2, 2026, through April 23, 2027.
Last winter, nearly 21,000 UGI customers received LIHEAP grants totaling more than $8.2 million.
“UGI is committed to providing safe, reliable, and affordable energy to our customers,” says Dan Adamo, UGI Vice President of Customer Relations. “As UGI prepares for the upcoming heating season, we urge eligible customers to apply for LIHEAP and other assistance programs. Taking this step could bring real savings on energy bills this winter.”
LIHEAP grants help customers with limited or fixed incomes pay their heating bills, repair or replace a heater, avoid utility service shut off, and assist in restoring a terminated service. LIHEAP grants do not need to be repaid. Customers interested in applying for LIHEAP should contact UGI at 1-800-UGI-WARM (1-800-844-9276) or visit www.ugi.com/liheap. Company representatives will provide information on the application process, eligibility requirements and completing the required forms. Customers can also apply online at www.compass.state.pa.us, by calling the LIHEAP Client Helpline at 1-866-857-7095 or by calling their local County Assistance Office.
To qualify for LIHEAP funds, a customer must provide proof of income, a recent heating bill, and name, birth date and Social Security number for each household member.
LIHEAP applicants have the option of sharing certain application information directly with public utilities, to help with the enrollment process and to help determine eligibility in additional UGI-sponsored programs. To opt in, just look for the checkbox on the application.
Income eligibility for LIHEAP:
Household Members |
Annual Income |
Monthly Income |
Weekly Income |
1 |
$23,940 |
$1,995 |
$461 |
2 |
$32,460 |
$2,705 |
$624 |
3 |
$40,980 |
$3,415 |
$788 |
4 |
$49,500 |
$4,125 |
$953 |
5 |
$58,020 |
$4,835 |
$1,116 |
6 |
$66,540 |
$5,545 |
$1,280 |
7 |
$75,060 |
$6,255 |
$1,443 |
8 |
$83,580 |
$6,965 |
$1,608 |
Each Additional |
$8,520/person |
$710/person |
$164/person |
UGI also offers company-sponsored assistance programs, including:
UGI's Customer Assistance Program (CAP) offers qualifying income-eligible customers a more manageable monthly energy bill. UGI provides CAP participants with a monthly payment amount based on gross income, household size and energy usage. When CAP bills are paid on or before the due date, the difference between the amount billed and the actual amount used may be forgiven.
The Low-Income Usage Reduction Program offers free installation of energy conservation measures to help make energy bills more affordable. Possible energy saving measures include ceiling insulation; floor, duct, and hot water pipe insulation; caulking and weather-stripping, gas heater repairs and water flow restrictors.
The Operation Share Energy Fund provides energy assistance grants to qualifying customers who have trouble paying their heating bills. This community-based program is funded by a corporate donation by UGI as well as voluntary donations from UGI employees, UGI customers and concerned citizens. UGI works with community agencies to administer Operation Share funds.
C.A.R.E.S. (Customer Assistance and Referral Evaluation Service) can provide referrals to other helpful programs in the community. These programs can include LIHEAP, budget counseling, and State Weatherization or Office of Aging programs.
UGI can also assist eligible customers by setting up a Payment Plan if a bill is higher than expected and there is difficulty paying the entire amount.
UGI encourages customers who may qualify for any of these programs to contact the company.
UGI Utilities, Inc. is a natural gas and electric utility company that serves more than 760,000 customers. Additional information about UGI Utilities, Inc. is available at www.ugi.com.
SOURCE: UGI Utilities
