A number of UGI customers have received phone calls recently that suggest they are from their utility company and falsely claim they have been overcharged on their energy bills and will receive a rebate and credit on future bills. Customers are then directed to press “1” to claim their check.
These phone calls are not generated by UGI or an agent of the company. No UGI rebate program with these parameters is taking place.
UGI advises all of its natural gas and electric residential and commercial customers to provide no information if they receive a suspicious call and contact UGI at (800) 276-2722 if they have any questions.
UGI Utilities has headquarters in Reading, Pennsylvania and serves more than 700,000 customers in 45 Pennsylvania counties and one county in Maryland. Customers interested in additional information visit the UGI website at www.ugi.com; on Facebook at www.facebook.com/ugiutilities; Twitter at www.twitter.com/ugi_utilities.